There are lessons that I have learnt - often the hard way - that have made me what I am today. Bits and pieces of memories they are, but they are the what the character comprises of.
Recently, there occurred an incident in my life which made me stop and think if we are dealing with other people with utmost honesty. Or are we simply dealing with them just to meet one's own interest.
Expressing gratitude and being kind to people is one of the basic education we learn from Quran and prophet's life. But when it comes to reality, applying the knowledge learnt onto our daily life we fall back. Knowingly or unknowingly we fail to convert our learning into action. And that's where we fail as a human being.
Just a month ago, I applied for an Airtel sim through a vendor at my office. I gave him my ID proof, passport size photograph and patiently filled all the details in the application form. And then I waited for the sim to get activated. It didn't happened that day. I waited again for the next day. Then again the sim didn't get activated. Same thing happened the next day and the next. 4 days and I was getting impatient. Even though whatsapp was acting as a backup, the feeling of real call through a number was missing.
I came back to the vendor as a dissatisfied customer I complained to him. Patiently he replied, "Aaj shaam hojayega sir" The sim will get activated today, sir. I took his words. Weekend came and went, 2 more days of wait and still the sim was not activated. Never before I have faced this kind of issue. I was constantly calling that vendor for an update, and he kept on comforting me, sometimes telling the network is slow, sometimes he was on the way to the head office, sometimes pakka tomorrow.
I was hell bent on getting that particular sim activated. I was thinking either the vendor is making a fool of me or the Airtel company has barred me. the second option didn't seemed fitting as I already had one sim working fine. Vendor making me a fool or he not doing his job properly seemed a lot acceptable in this situation. Tell me what would you have thought? I started getting angrier while talking to him. Advising him to do his job by the book or else tell me that he can't do it.
Irritated I was (2 weeks had gone by) I wrote a mail to Airtel complaining about the sim guy not doing his job. Airtel people from customer care is swift in replying. Within hours I got a reply and I was taken aback by seeing the reply. It said, "Sir, you already have multiple connections in your name, we cannot provide one more connection" I had one Airtel sim that I was using and the other one I gave to my wife which was blocked because she was not using it. Hence they were not giving me the 3rd connection in my name.
I felt silly at my behavior. All these while I was angry at the vendor and here I am not getting a sim activated because of my own reasons. I asked Airtel to disconnect the second sim that my wife was not using so that I can activate a different sim.
After a two and half weeks of tension, the problem was resolved and I got to learn a lesson, actually revive a lesson:
Things are almost never what they seem. Look deeper.
Recently, there occurred an incident in my life which made me stop and think if we are dealing with other people with utmost honesty. Or are we simply dealing with them just to meet one's own interest.
Expressing gratitude and being kind to people is one of the basic education we learn from Quran and prophet's life. But when it comes to reality, applying the knowledge learnt onto our daily life we fall back. Knowingly or unknowingly we fail to convert our learning into action. And that's where we fail as a human being.
Just a month ago, I applied for an Airtel sim through a vendor at my office. I gave him my ID proof, passport size photograph and patiently filled all the details in the application form. And then I waited for the sim to get activated. It didn't happened that day. I waited again for the next day. Then again the sim didn't get activated. Same thing happened the next day and the next. 4 days and I was getting impatient. Even though whatsapp was acting as a backup, the feeling of real call through a number was missing.
I came back to the vendor as a dissatisfied customer I complained to him. Patiently he replied, "Aaj shaam hojayega sir" The sim will get activated today, sir. I took his words. Weekend came and went, 2 more days of wait and still the sim was not activated. Never before I have faced this kind of issue. I was constantly calling that vendor for an update, and he kept on comforting me, sometimes telling the network is slow, sometimes he was on the way to the head office, sometimes pakka tomorrow.
I was hell bent on getting that particular sim activated. I was thinking either the vendor is making a fool of me or the Airtel company has barred me. the second option didn't seemed fitting as I already had one sim working fine. Vendor making me a fool or he not doing his job properly seemed a lot acceptable in this situation. Tell me what would you have thought? I started getting angrier while talking to him. Advising him to do his job by the book or else tell me that he can't do it.
Irritated I was (2 weeks had gone by) I wrote a mail to Airtel complaining about the sim guy not doing his job. Airtel people from customer care is swift in replying. Within hours I got a reply and I was taken aback by seeing the reply. It said, "Sir, you already have multiple connections in your name, we cannot provide one more connection" I had one Airtel sim that I was using and the other one I gave to my wife which was blocked because she was not using it. Hence they were not giving me the 3rd connection in my name.
I felt silly at my behavior. All these while I was angry at the vendor and here I am not getting a sim activated because of my own reasons. I asked Airtel to disconnect the second sim that my wife was not using so that I can activate a different sim.
After a two and half weeks of tension, the problem was resolved and I got to learn a lesson, actually revive a lesson:
Things are almost never what they seem. Look deeper.
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